43 Years Running an Express Franchise Taught Me Everything About Leadership, Resilience, and Staying True to Your Values
A memoir for franchise owners navigating growth, loss, and the daily grind of building something that lasts.
Connie's Express Legacy
For 43 years, Connie Worrell-Druliner ran Express Employment Professionals in Bend, Oregon — building a thriving franchise while raising five children, weathering two recessions, and facing personal losses that tested everything she believed about faith and business. She didn't just survive in this industry; she built a culture that people wanted to work in.
Why This Book Matters for Your Team
Running an Express franchise means wearing every hat at once. You're a recruiter, a mentor, a problem-solver, and sometimes a counselor. You face pressures that don't fit neatly into training manuals. "Doing Business with a Pink Pen" isn't a management textbook. It's a straight-talk story about real decisions, real setbacks, and the quiet strength it takes to build a business that reflects your values.
What's Inside
How to create a workplace people actually want to show up to — even in staffing.
Real stories from recessions, market shifts, and personal loss — and how she led through all of it.
Growth that doesn't cost you the values you started with.
The whole picture — not just the professional wins.
43 years of patience, reinvention, and knowing when to hold on.
Bulk Orders for Your Team
Order copies for your leadership team, annual meeting, or as a gift for franchisees. Bulk orders start at 50 copies. Special pricing for Express Professionals members.
Request Bulk Pricing →Book Connie to Speak
Connie is available for Express conferences, regional franchise meetings, and leadership development events. She brings 43 years of real-world franchise experience — and the stories to match.
Inquire About Speaking →Endorsement quotes from Express leadership coming soon.
"You've built something in this industry. This book is for you, and for the people you've chosen to lead."
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